Frequently Asked Questions
General FAQ's
can i come and see you in person for a reading?
All of my Readings are delivered online via video link using Microsoft Teams APP. I don't offer face-to-face Readings.
can i get a phone reading?
All of my Readings are delivered online via video link using Microsoft Teams APP. I don't offer Phone Readings.
can i get an email reading?
No. I no longer offer Email Readings. You could choose the Psychic Q&A Reading which is a 30 minute question-and-answer style Reading.
will my reading be recorded for me?
Yes, of course! All Readings are digitally recorded and then emailed to you after your appointment.
do you have a rewards programme?
Yes I do. Every dollar you spend on a Reading equals one point. 300 points earns you a $20 voucher to put towards a Reading with me. Points and Reward Vouchers are valid for 12 months.
all your readings are online. do i have to turn on my camera?
Yes. You need to have your camera and microphone on.
Booking FAQs
HOW CAN I FIND OUT WHEN YOUR NEXT AVAILABLE APPOINTMENT IS?
I don't live in new zealand. Can i book an appointment in my timezone?
Yes, you can. Go to BOOK ONLINE and choose your Reading option, then click continue. On the next page under "Confirm your timezone:" is a drop down box which will give you timezone options. All your appointment confirmations and reminders will be sent in your timezone setting.
What currency are your prices listed?
New Zealand dollars.
WHAT ARE THE PAYMENT OPTIONS?
Credit Card or Visa Debit payments are accepted when you BOOK ONLINE
What happens if i'm late for my appointment?
If you're less than 10 minutes late your appointment time will be reduced.
If you're late by 10 minutes or more I consider you a "no show" and cancel your appointment and retain 100% of the price of your service.
If you're late by 10 minutes or more I consider you a "no show" and cancel your appointment and retain 100% of the price of your service.
Can i re-schedule my appointment?
Yes you can do so by texting me, messaging me on WhatsApp or emailing me. Please note re-scheduling of appointments attracts a $40 fee.
What happens if I want to cancel my appointment?
You can do that by texting me, messaging me on WhatsApp, or by emailing. Cancellation of appointments attracts a fee equivalent to 50% of the price of your service.
What is your refund policy?
If you have requested an appointment and I decline it I will process a refund for the full amount.
I do not offer refunds for completed Readings.
I do not offer refunds for completed Readings.
will you send me reminders for my appointment?
Yes! You'll be sent email reminders. You'll be sent text reminders if you have a New Zealand mobile number.
Where do I find the link to meet online for my appointment?
The link will be included on your Booking Confirmation email.
The link will also be text to New Zealand cellphone numbers. It will also be shared by email and WhatsApp.
The link will also be text to New Zealand cellphone numbers. It will also be shared by email and WhatsApp.
Psychic Reading FAQs
can i have a friend or family member sit in with me at my reading?
No. All my Readings are one-on-one.
I want to have a reading but i don't want you to tell me anything scary.
I don't do scary Readings. The experience is intended to be positive at least and uplifting at best. If you're scared please don't book as my role isn't to calm your fears about having a Reading. If you need to try to control what I'm going to say then don't book a Reading because you are simply not ready for one.
I want a reading to get information about another person, can you do that?
No. I simply won't do that.
It's basically spying on someone without their permission and I don't use my Spiritual gifts and abilities that way.
It's basically spying on someone without their permission and I don't use my Spiritual gifts and abilities that way.
Medium Reading FAQs
i see these readings are for 30 minutes. can i get a longer appointment?
No. The maximum time I offer is half an hour. I have found a lot of messages can be passed in this time, and the energy remains high for the Spirit, myself and you the Client.
I only want to hear from a specific person. Can you make sure that happens?
I cannot guarantee you will communicate with a specific person because I do not summon Spirits in a Reading as this is a breach of their free will. You know how unpleasant it is to be forced to do something you don't want to do, but given the option to do it by your choice has a different (and positive) feeling to it.
The best way to approach this is to be open, and have good intentions for the contact. I also suggest you send out a message from your heart to them that you would like to hear from them.
The best way to approach this is to be open, and have good intentions for the contact. I also suggest you send out a message from your heart to them that you would like to hear from them.
what happens if you don't make a connection with my loved one/s in spirit?
Integrity in my work is extremely important to me so I won't make messages fit. On rare ocassions I might not get a connection for you, so if after 10 minutes we haven't established a link I will close out of the Reading and give you a full refund.